Your privacy is important to The Law Office of Autumn Witt Boyd, PLLC, also known as “The AWB Firm” and operating a website at www.awbfirm.com.  Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

By using our website www.awbfirm.com, you signify your consent to the terms of our Privacy Policy.  If you do not agree with any terms of this Privacy Policy, please do not use this site or submit any personal information to us.

1. Who We Are

AWB Firm collects, uses and is responsible for certain personal information about you.

2. Children’s Online Privacy Protection Act

This website and any products and services offered herein are not intended for persons under the age of 13. AWB Firm does not knowingly collect information from anyone under 13 years of age. AWB Firm prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. AWB Firm will not knowingly collect personally identifiable information from children under 13. If AWB Firm learns it has any information or content from anyone under the age of 13, it will delete that information.

3. The Personal Information We Collect and Use

a. Information Collected by Us

 

AWB Firm may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails, register for a presentation, comment on social media, purchase a service or product, fill out any type of form, access private membership pages or groups (whether hosted on www.awbfirm.com or a third-party website such as Facebook), or otherwise contact AWB Firm via an online form, phone call, or e-mail. The information collected may include your name, e-mail, mailing address, phone number, and/or billing information. Clients who engage our firm may also provide additional personal or business information. Affiliates may also provide personal or business information in order to receive referral fees from AWB Firm. You are not required to provide any personally identifiable information to merely access or visit this website.  

AWB Firm may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits and customize your experience.  

If your browser sends a "Do Not Track" signal, because there is no common understanding about what a “Do Not Track” signal is supposed to mean, our website platform Shopify doesn’t respond to those signals in any particular way and it does not alter our website’s data collection and use practices when it sees a Do Not Track signal from your browser.

We will ask for your consent to allow us to use cookies. AWB Firm or its third-party vendors may collect nonpersonal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilized and other similar information. AWB Firm’s systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet. 

If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.

If you are located in the United Kingdom (“UK”), we are regulated under UK data regulations known as “UK GDPR.” 

b. Information Collected from Other Source

We also obtain from other sources, such as through intake forms that integrate with our client relationship management and e-signing tool Lawmatics, scheduling tool Calendly, videoconferencing and webinar tool, Zoom, payment processor Quickbooks, document storage tool Dropbox, e-commerce platform Shopify, payment processor Sezzle, e-mail marketing tool ConvertKit, affiliate management tool GoAffPro, and G Suite apps (email, Google Drive, calendars). The information collected may include your name, e-mail, address, phone number, and/or billing information. Clients who engage our firm may also provide additional personal or business information through these sources.  

c. How we use your personal information

AWB Firm collects such information in order to deliver services and products, complete customer transactions, send information and marketing e-mails, and improve website performance and customer service.  

d. Who We Share Your Personal Information With

AWB Firm respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or service, or for the basic functionality of an online service) without your consent. 

We do, however, share your name and delivery address details and billing information with our third-party suppliers, credit card processors and shipping companies. We may also share additional personal or business information of Clients who engage our firm to provide legal services. Our current third-party suppliers include:

• U.S. Postal Service, FedEx, UPS shipping services
• Lawmatics client relationship management and e-signing tool
• PayPal payment processor
• Quickbooks payment processor
• Sezzle payment processor
• Calendly scheduling tool
• Dropbox document storage
• Asana task management tool
• Slack communication tool
• G Suite email, Google Drive, calendars
• Everhour time tracking tool
• Zoom videoconferencing and webinar tool
• Convertkit email marketing tool 
• Shopify e-commerce platform 
• GoAffPro affiliate management tool

 

This data sharing enables them to deliver the goods you ordered directly to you, and allows us to provide services to our clients and manage our firm.  Those third-party recipients are based outside the European Economic Area — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA, UK below.

AWB Firm may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.

If you give AWB Firm your permission, it may also use personal identification information for internal or external marketing and promotional purposes.

On occasion, AWB Firm may collect personal identification information from you in connection with optional contests, special offers or promotions. AWB Firm will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.

We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party. We also may disclose your personal information for any other purpose permitted by law or to which you consent.

We will not share your personal information with any other third party.

e. Whether Information Has to Be Provided by You and Why

The provision of personal data (e.g., name, address, delivery address, billing information, business and personal information) is required from you to enable us to provide legal services and products to our clients and in order to join our private Legal Road Map® membership group.  However, we do not require you to provide any personal data in order to view this website. We will inform you when we collect it whether you are required to provide the information to us.

f. How Long Your Personal Information Will Be Kept

We will hold all non-client personal data until you let us know you would like for us to delete it or unsubscribe from our marketing contacts, which you are free to do at any time. We reserve the right to maintain certain personal data even if you unsubscribe in an internal “do not contact” list in order to ensure compliance with laws and regulations. We will hold all client and customer personal data in our files until at least one (1) year after any relevant statute of limitation on professional liability has run.

g. Reasons We Can Collect and Use Your Personal Information

AWB Firm collects and uses your personal information for the following lawful bases: to deliver services and products, complete customer transactions, send information and marketing e-mails, and improve website performance and customer service. 

4. Use and Transfer of Your Information Out of the EEA, UK

 

This website is operated in the United States and the third parties with whom we might share your personal information as explained above are also located in the United States or other countries located outside the EU. If you are located in the EEA, the UK, or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.

These countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information. 

If you would like further information, see “How to contact us” below.  We will not otherwise transfer your personal data outside of the EEA or UK or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

5. Your Rights

If you want to unsubscribe from receiving e-mails from AWB Firm, you may do so at any time. Each e-mail from AWB Firm includes instructions for unsubscribing from these e-mail communications.

If you are covered by the General Data Protection Regulation, or other relevant privacy regulations, you have a number of important rights free of charge. In summary, those include rights to:

• Fair processing of information and transparency over how we use your use personal information
• Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
• Require us to correct any mistakes in your information which we hold
• Require the erasure of personal information concerning you in certain situations
• Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• Object at any time to processing of personal information concerning you for direct marketing
• Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• Object in certain other situations to our continued processing of your personal information
• Otherwise restrict our processing of your personal information in certain circumstances

You may also have the right to claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/; www.gdpr.eu; or https://www.priv.gc.ca/en  .

If you would like to exercise any of those rights, please:

• Email, call, or write to us
• Provide us enough information to identify you (e.g., name, e-mail address, mailing address, user name, billing details)
• Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
• Provide us with the information to which your request relates, including any account or reference numbers, if you have them

6. Keeping Your Personal Information Secure

 

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.

It is important to understand that no security measures are absolute. We cannot guarantee the safety of any information you provide to us.

Please note that any comments or information that you post on the website, including the AWB Firm Legal Road Map® membership group and social media pages, become public and third parties may use your information. AWB Firm is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.

7. Links to Other Sites

You may see content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. AWB Firm is not responsible for or liable for any content on or actions taken by such third-party websites.

8. How to Complain

We hope that we can resolve any question or concern you raise about our use of your information.

If you are covered by the General Data Protection Regulation or UK GDPR, you may lodge a complaint with a supervisory authority, in particular in the UK or European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

9. Changes to This Privacy Notice

This policy is effective as of August 1, 2023.  We may change, modify or update this Privacy Policy at any time and will notify you of any such changes by email or postal mail if you have provided your email or postal address to us. Otherwise, we will reflect any such modifications to this Privacy Policy on our website. We suggest that you periodically consult this Privacy Policy. Your continued use of our website after any such changes constitutes your acceptance of this Privacy Policy, as revised.

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact Autumn Witt Boyd, Owner, Law Office of Autumn Witt Boyd PLLC, info@awbfirm.com, 240 Forest Ave. Suite 403, Chattanooga, TN 37405.  

11. Do You Need Extra Help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).